Can I pick-up my Mother's Day flower order at the shop?

GRAFE STUDIO offers both store pickup and delivery. If you would prefer to pick up your Christmas order, please give us a call at (423) 468-4172 and let us know.

To have your Mother’s Day flowers delivered to your mother or to your home, you will be able to provide the address and additional delivery details during the online ordering process. If you have any further questions, please feel free to reach out and one of our associates will gladly assist you.

Can I request a flower substitution in my Mother’s Day arrangement?

Yes, GRAFE STUDIO can provide flower substitutions, depending upon availability. During high order volume holidays, such as Mother’s Day, we recommend placing your order as early as possible. Typically, the closer florists get to Mother’s Day, the more orders we have and flower supplies quickly run out. If you would like to stay ahead of the game, order your desired flowers in advance to protect against any order complications. Please feel free to connect with us (423) 468-4172 regarding what order specifications you would like for your flowers. One of our associates would be happy to assist you.

Will my flowers be delivered even if no one is home?

If you are sending flowers to your mother or to your home and no one is home, we recommend that you provide additional delivery instructions during the online ordering process. If you have already placed your order, please feel free to give us a call (423) 468-4172 if you need to provide additional delivery instructions.